Support
Contact us
Questions about setup, brokers or your account? Reach the team directly, or check the guides — most setup questions are answered there.
Ways to get help
Technical support
Email support@autobotsignal.io with your account email and a description of the issue.
Support on Telegram
Message @AutobotTradingSignal for a direct answer on a technical issue.
Community group
Join the Telegram community to ask questions and see what other traders are running.
Guides and articles
Setup walkthroughs and deeper explanations on the blog.
Walk-through
The full path from account to first automated session.
Supported brokers
Connection details for every broker we support.
Pricing
Plans, trade allowances and what the free tier includes.
Before you write in
If a signal is not trading, check the session log in the desktop app first — it states whether a signal was skipped by a daily cap, a stop-loss, a closed market, or an unparseable message. That answer usually resolves it immediately.
If you do email us, include your account email, the broker involved, and roughly when the problem happened. That lets us match it to the trade record quickly.
Common questions
Most support messages have an answer already on the site. These are the ones we get most often.
Open the trade journal first — every refusal is logged with the rule that caused it, which is usually the whole answer. If nothing is arriving at all, the integration page for your signal source has a troubleshooting section covering the common causes.
Still stuck?
Email the team with your account email and what you were trying to do.